CIA featured by Boss Magazine

We were thrilled to be included in this feature by Boss Magazine as North America’s preferred and largest risk management provider for the recycling industry, along with our fantastic partner Liberty Iron and Metal. Check it out:

CIA Employees Visit High Hopes Development Center

September 20, 2018

   Several CIA employees toured High Hopes Development Center (a United Way partner agency) on September 20th.

Founded in 1984, the mission of High Hopes Development Center is to equip children, youth, and their families with the skills necessary to achieve success through education, therapeutic services, and loving support.

High Hopes Development Center was created out of necessity by five families in Middle Tennessee. These community members envisioned a place where children with special needs could receive a jump start in early education with therapeutic interventions on-site for those who needed it.​

What they created was an inclusive environment, where children with special needs play, learn, and grow alongside their friends that are typically-developing.​

This inclusive education experience is bolstered by an on-site outpatient clinic providing four branches of pediatric therapy.

Check out their website:

Interested in joining CIA?

CIA Hires Accounting Assistant Sarah Pilkins

September 19, 2018

Sarah Pilkins has joined Commercial Insurance Associates as an Accounting Assistant. This is her first job in the insurance industry, but Sarah is an Army veteran who has worked as a mechanic on Blackhawk helicopters for nine years. She enjoys working in insurance because every day is different. When not working, she enjoys spending time with her daughter Lauren, water skiing and hiking.

Interested in joining CIA?

CIA Hires Client Manager Kelly Creekmore

August 17, 2018

Kelly Creekmore has joined Commercial Insurance Associates as a Client Manager. She began her insurance career at JW Terrill in St. Louis, MO. Her experience is primarily with healthcare clients, and she was awarded Sales Representative of the Year in 2007 in her previous role as a Manufacturer Sales Representative. She enjoys working in the insurance industry because it allows her to learn about different types of businesses and build relationships with clients through daily interactions.

Interested in joining CIA?

Get To Know CIA’s Intern Jordan Goff

June 11, 2018

Jordan will be interning with CIA for 11 weeks this summer. We are so excited to have you on board, Jordan!

Where are you from?

Gallatin TN

Where are you in school?

“Freed Hardman University in Henderson, TN. Only one semester left!”

How did you get involved with CIA?

“Kevin Pomeroy is a producer here and has been a friend and mentor of mine for three or four years now. I’m involved with Full Count Ministry and got to know Kevin through that.”

What’s your major?

“My major is in Biology, and my minor is in business administration. I’ve planned on pursuing a career in healthcare management, but this experience has pivoted me toward insurance.”

What are your duties at CIA?

“I’m basically in “Producer school.” I’m getting to know all the producers here, learning why they got into the business and what they like and don’t like about it. The most beneficial part of the experience for me so far is that I get to go out in the field with producers and learn first-hand how they are building their book of business. Starting to build a book of business from the ground up is both scary and intriguing. In addition to whatever I can help with while in the office, CIA has encouraged me to schedule meetings with experts from various areas of insurance to learn about their respective roles. By the end of the summer I will have identified three companies with the purpose of selling them insurance and will give a mock proposal to some of the producers.

What do you hope to get out of the internship?

“My goal is a job offer later down the road. I’m definitely future oriented and would love to work in industry, so I’m making the most of the opportunity to increase my knowledge and make connections while I’m here this summer.”

What’s your favorite part about the insurance industry?

“Going out into the field with producers, seeing how they give proposals and how thankful business owners are for the quality our company brings.”

Any tips for others thinking about going into the industry?

“There’s a career for nearly everyone in this industry. A lot of people our age don’t know much about how insurance really works, but you can make a good living doing something you enjoy.”

What’s the culture like at CIA?

“Eat what you kill” is probably the best way to describe it within the producers and their teams. The producers I’ve worked with are laid back in the sense that you make your own schedule but there’s also a lot of duties you have to fulfill. The culture is very team oriented and the teams take pride in what they do, yet it’s competitive in the sense that everyone wants to do the best for their team.”

Do you want to work here or somewhere like CIA in the future?


What’s an interesting fact about you?

“I think I’m ambidextrous. I write with my right hand, I play tennis, ping pong, frisbee, and I even kick right-footed. I do just about everything right-handed except throw and hit a baseball.”

When you’re deciding what kind of career you want to have post college, what are some of the things you take into consideration?

“I want to bring value. For this industry, specifically, there is lots of misunderstanding about what insurance companies do. I’ve learned that there’s a lot of value that the industry brings that people aren’t aware of. Insurance is essential to capitalism – you can’t get a mortgage on your home without having insurance, businesses couldn’t survive without insurance. I wasn’t fully aware of that and I’m glad I’ve been exposed to it.

You get to see how tons of businesses are run and work with CEO’s and CFO’s who are making decisions for these massive operations. It’s a rare career where you get to be involved with so many businesses and see behind the curtain.”

Interested in joining CIA?

CIA Hires Client Manager Kiersten Lower

May 21, 2018

Lower has been in the insurance industry for 17 years and will be joining CIA as a Client Manager. She specializes in commercial lines of all classes and sizes and enjoys the structure and organization of the industry and working with complex accounts.

Lower grew up in Holt, Michigan and now lives in Nashville with her husband, German Shepherd and cat. They enjoy traveling, canoeing, kayaking, working on home renovations and spending time with family.

Interested in joining CIA?

Will Denbo Named Top Producer 2018

May 4, 2018

Congratulations to CIA Principal Will Denbo for being named as one of the 2018 Insurance Business America Top Producers!

“For close to a decade, Will Denbo has been a key driver of both business growth and talent acquisition at Commercial Insurance Agents [CIA]. After learning the ropes as a property insurance broker in London, Denbo joined the team at CIA to support and further the business co-founded by his father. Through the years, Denbo has become an expert on the risk needs within the environmental and recycling industries, developing partnerships with all sorts of recyclers across the country. Outside of insurance, Denbo is active within the Institute of Scrap Recycling Industries and the Automotive Recyclers Association.”

View Article

CIA Hires Producer Ryan Taylor

April 30, 2018

CIA is thrilled to announce that Ryan Taylor has officially joined our team in Nashville. He is the recipient of numerous Top Gun awards at Van Meter and the President’s Club award at BB&T, where he was also named the top Nashville sales leader four out of five years.

When asked what the key to his success is, he replies, “It takes good habits and a strong work ethic to succeed in sales. Persistency, consistency, self-motivation and tenacity are key. “


“The no’s eventually lead to the yes’s.”

He is not one to back down from a challenge, and that work ethic has carried him from building a book of business from the ground up. He has gone from cold calling every day to being named a top sales leader multiple times at one of the largest insurance brokers in the country.

Taylor grew up in Brentwood, TN, where he achieved the rank of Eagle Scout and attended Ezell Harding High School and Freed-Hardeman University in West Tennessee. He sold books door to door in college, and he attributes the time he spent with Southwestern Company in Los Angeles, California with teaching him the habits and worth ethic it takes to succeed in sales: persistency, consistency, self-motivation and tenacity.

Taylor began his career at Van Meter Insurance directly after college. He immediately hit the ground running. He enjoyed meeting new clients and it was there that he honed his selling abilities and relationships for the next ten years. He then moved on to BB&T, where he remained for 5 years before joining CIA.

Taylor is a generalist, as he does a little bit of everything, working with a wide variety of clients; from healthcare to construction to manufacturing.

Taylor enjoys the fact that there’s never a dull moment in this industry and the competitive nature of it as well. He loves getting to learn more about people’s businesses and what makes them tick.

He and his wife Erica have three children together, Darby, Chandler, and Finley, and a Labrador Retriever Rocco. They both have large families and love spending time together on the weekends.

Interested in joining CIA?


April 16, 2018

We are so excited to announce the grand opening of our Chattanooga office–come see us!

1210 Premier Drive, Suite 208

Chattanooga, TN 37421