Mandy Graves

Meet Mandy Graves

Mandy Graves is a go-getter, and her trajectory in the company is a testament to the fact that the “outwork everyone else” mentality can take you far at CIA.

Mandy joined CIA in 2008 as a receptionist, where she began building relationships within the company and ended up becoming especially close to Bob Medling and Susan Weimer, two CIA principals. After helping them out with whatever they sent her way while on the reception, they came to her with an opportunity to move up in the company and she was promoted to Customer Service Representative.  After a couple of years working directly with the team, she was promoted again to Client Manager in 2013.

In November of 2018, Mandy was promoted to Account Executive, only the second person at the company to take on this role.  She puts together underwriter conversations and manages other Client Managers in a leadership position. Mandy loves the laid back nature of the company and the shared understanding that you get your work done, but you have fun doing it.

Mandy grew up in Nashville and attended Centennial High School in Franklin and Western Kentucky University, playing softball through her entire youth. She is now married with three boys, and her family enjoys partaking in all things sports together. Whether it’s watching a Titans game, cheering on the Preds, or rooting for the Vols, you can count them in.


CIA has over 90 employees committed to providing superior solutions to clients’ risk management needs. We’ve pioneered the restoration of relationship in commercial insurance servicing. Our model has positioned us as the leaders in our industry, ensuring our partners residual clientele, increased engagement, and increased profits.

There has never been a better time to join our team.