Railroads and records tell you a lot about David Armstrong.
He is a 40-year veteran of the insurance industry. Throughout his entire career, his unique industry specific expertise has been exclusively focused on railroads and railroad related engineers, contractors, and suppliers.
He has provided comprehensive and financially responsive insurance and bonding placements for large transit systems, regional and shortline railroads, and railroad contractors throughout the U.S. He joined C.I.A. as a principal in 2005 after 24 years with Willis.
In a company full of entrepreneurs and consultants with an entrepreneurial mindset, Kevin Brons has spent the most time starting and growing companies as his full-time focus.
He is a serial entrepreneur who started his first business at age 21. Owning more than ten plus companies over his professional career, he sold his last company to a Venture Capital Group in 2012. This background is one reason Kevin has a reputation for finding outside-the-box solutions for unique client challenges.
David Clayton is not afraid of innovation and change.
Born and raised in Vermont, he attended college at Florida State University and has a diverse professional background. After eight years as a Strength and Conditioning Coach in Ohio, he returned to school at the University of Findlay (OH) to then pursue a career as a Nuclear Medicine Technologist. After ten years in Nuclear Medicine, an opportunity presented itself in the insurance industry and he accepted the challenge to change his career path.
Brian Dale joined CIA in 2017 after working in the insurance industry for fifteen years.
His insurance career began in the file room, where he worked doing certificates part time in high school.
He then moved into the customer service and marketing fields in the industry, and went on to become an agent in 2004 with a large agency, focusing on transportation. He is the recipient of a Star Designation with Great West Casualty.
Brad Dean joined C.I.A. as a Principal and owner in 2003 after working for Willis, a leading global insurance brokerage. While at Willis, he was a member of their National Healthcare Practice Group and had clients ranging from multi-specialty physician groups to fully integrated hospital systems.
Since joining CIA in 2003, Brad’s solid understanding of risk management and commitment to his clients allows him to provide insurance placement for a variety of industries and service groups, with areas of expertise in developing financial alternatives for large workers’ compensation and casualty programs including captives, complex property solutions, and executive risk/D&O/E&O.
There is no one quite like Don Denbo.
He has the competitiveness of a stand out athlete and offers clients the deep strategic recommendations of an accomplished scholar.
Don played college football and went to the London School of Economics. The New Yorker published his poems, and he’s a serial entrepreneur who owns businesses in various industries, including scrap, rail, restaurants, software, and hospitality.
Scott joined C.I.A. in 2004 after working on fixed income strategy at a boutique asset manager in Los Angeles.
Scott’s risk management experience concentrates on complex property and casualty placements, allowing him to provide clients with creative and cutting edge solutions. While he works with various industry verticals, his practice is currently focused on the railroad and recycling industries, as well as private equity.
For 11 years, Will Denbo has been a force of personality at C.I.A.
Denbo joined the team after working in London as a property insurance broker at Besso Limited.
He has developed his practice around the needs of the environmental, waste, and recycling industries, currently working with waste companies, auto dismantlers, scrap metal, paper, plastics, & electronics recyclers across the United States.
He is a driving force for growth and talent acquisition for the firm, in addition to servicing his clients at a high level.
Cyndie Gainey has enough drive and tenacity to go toe-to-toe with any other trucking agent in the industry.
She has over 35 years of experience, 25 of which have been focused on trucking. After years of working for insurance companies and brokerages, she has developed a passion for superior service and claims administration unique to the trucking industry.
She joined C.I.A. in 2009 and has been a key player in the firm’s successful long haul trucking practice.
Christopher Gurley stepped into the family business in 1996 and hasn’t looked back since. Both his mother and father worked in insurance, with his father eventually helping to start an agency, while his mother worked her way up from secretary to territory manager. His sister is also in the business, working as a commercial production underwriter.
In his over 20 years in the industry, the majority of Gurley’s time has been spent in Nashville, the exception being a two year stint in Indianapolis. Christopher worked as a multi-line claims adjuster for 18 years before spending the last 5 years as a producer.
Mandy Graves is a go-getter, and her trajectory in the company is a testament to the fact that the “outwork everyone else” mentality can take you far at CIA.
Mandy joined CIA in 2008 as a receptionist, where she began building relationships within the company and ended up becoming especially close to Bob Medling and Susan Weimer, two CIA principals. After helping them out with whatever they sent her way while on the reception, they came to her with an opportunity to move up in the company and she was promoted to Customer Service Representative. After a couple of years working directly with the team, she was promoted again to Client Manager in 2013
For almost 15 years, Tim Greene has provided C.I.A. clients with expertise in claims management, analysis and risk mitigation, and the placement of environmental insurance.
Tim grew up in Buffalo, New York and Washington, D.C. before attending Vanderbilt University in Nashville where he received a degree in philosophy. He continued his education at Vanderbilt,where he was awarded two prestigious fellowships while pursuing his M.S and Ph.D. degrees: an Ingram Fellowship in Engineering Management and the inaugural Bridgestone Firestone Fellowship in Environmental Management.
If you can’t find Stephen Halford, chances are he’s watching, coaching, or playing sports.
Originally from the Atlanta, Georgia area, Halford earned a Bachelor of Science from the University of Tennessee at Knoxville, where he was a member of the Alpha Tau Omega Fraternity, serving as Social Chair and on the Philanthropic Committee.
Before joining C.I.A., Halford held management positions for several technology companies, including Dell, where he continually excelled in client relations and solutions-driven services.
Chris Hart is the embodiment of the saying “hard work pays off.” He worked full time throughout high school and college and still managed to graduate college in three and a half years with a double major in accounting and business.
He has worked in the commercial insurance industry since 2005, when he took a job on the carrier side in Philadelphia, the first in a long line of cities that Chris would call home over the next 12 years. He’s lived in Northwest New Jersey, St. Augustine, Philadelphia, Raleigh and Nashville, and even in some of them twice.
Support and patience. Two things you need to play golf and raise three boys, not to mention twins. Brad Holmes knows a lot about both of those things.
His enthusiasm for mathematics, specifically statistics, led Brad to Middle Tennessee State University outside Nashville where he earned a degree in Actuarial Science. While in school, he became an active member of Gamma Iota Sigma, the International Risk Management, Insurance, and Actuarial Science Collegiate Fraternity.
Monte King delivers more margins per mile for his clients.
King joined C.I.A. in 2015 as a principal and brought with him over 10 years of experience placing insurance for the transportation industry.
He holds the STAR designation as a specialist in transportation and risk, and is an active member of several local, state, and national trucking associations. He is a board member of the Northwest Georgia Traffic Club, served terms as 1st and 2nd Vice President, Chairman of the board and President for 2016 and 2019.
Jacqueline LaFont joins CIA as a Producer after working in the accounting industry and as a financial analyst for the past seven years. Throughout her years working with CEOs and CFOs in her previous roles, Jacqueline began to realize how much she enjoyed face to face interaction and knew it was time for a change.
When you ask him what his favorite part of his job is, Bob Medling says “all of it.”
Medling has worked in insurance for over 40 years in several specialty areas. No matter the industry, Bob is client-focused and driven to find solutions to real, ongoing client issues.
Prior to joining C.I.A., Bob held positions in underwriting, marketing, sales, and management with two major insurance carriers and four national and international brokers.
Patience, problem-solving, and some thoughtful tinkering are skills needed to get a risk management strategy right and to rebuild an old jeep, a project Craig completed a few years ago.
Those are three of Craig Menzie’s skills.
Born and raised in the Nashville area, Craig played tennis and graduated from Auburn University with a business degree. He earned an MBA from the Hough Graduate School of Business at the University of Florida.
To say that Kevin Pomeroy is service oriented in all that he does would be an understatement. When asked why he loves his job, his answer is that he loves partnering with clients to secure their assets, being a risk manager for people, and the relationships built while providing a service that protects people he cares about.
This industry truly is a relationship business for Pomeroy. He has been in the insurance industry for 12 years. He got his start with Brown & Brown and then moved on to become a name partner at Coker, Wolf & Pomeroy for 7 years in Hendersonville. He joined CIA in May of 2017 and is looking forward to growing his book of business and continuing to focus on construction contracting as well as working with clients in the auto service industry.
Ryan Taylor is not one to back down from a challenge, which has helped him build a large book of business from the ground up. Taylor grew up in Brentwood, TN, where he achieved the rank of Eagle Scout and attended Ezell Harding High School and Freed-Hardeman University in West Tennessee.
He sold books door to door in college, and he attributes the time he spent with Southwestern Company in Los Angeles, California with teaching him the habits and attributes it takes to succeed in sales: work ethic, persistency, self-motivation and tenacity.
With a background in accounting and farming, Johnny Thompson is a straight-shooter.
After a successful 30-year career as a CPA in a “Big 8” accounting firm, Johnny moved to the insurance brokerage business. After working several years for one of the largest insurance brokerages in the U.S., Johnny and Don Denbo co-founded C.I.A. in 2002. He serves as head of administration for C.I.A. and watches every dollar for the company and for his clients. His insurance practice is focused on the unique needs of the moving and storage industry, where he has many long-term clients.
When Bob Wagoner is involved in a project, from community service to coverage analysis to commercial insurance placements, he gets deeply involved and is thorough.
Wagoner has over 30 years of experience as a commercial lines insurance producer. He has focused on developing, marketing, and implementing large property and casualty insurance programs.
Prior to joining C.I.A., Bob gained brokerage experience at a major insurance company and three national insurance brokerages, exposing him to a variety of clients and insurance market conditions. His current practice is focused on large risk management accounts that require technical expertise in identifying risk exposures and steps to reducing total costs of risks.
Jimmy Weekley believes that people are going to work with people they like. That’s why he joined CIA in 2017 following a successful career selling synthetic and athletic surfacing. He’s most looking forward to working with those he can consider friends and building longstanding relationships with customers.
His focus is on the manufacturing and general contracting sectors and leveraging his experience in the turf field to generate new clients.
Susan has over 20 years of commercial lines insurance experience with regional and international brokers. Before joining C.I.A. in 2007, she worked for a large insurance broker for 10 years. She began as a client manager and worked her way up to become a principal of C.I.A in 2013.
She is known in the industry for her innovative use of technology, a skill which she used to develop, build, and manage specialized programs for landlord coverage on stores leased to national retailers, working with Bob Medling. Her specialties include large retail clients and land developers.
Jimmy Whitehair is almost as passionate about workplace safety and risk management as he is about his beloved Kentucky Wildcats.
Originally from Hopkinsville, Kentucky, Jimmy received his undergraduate degree in Occupational Safety and Health from Murray State University in Kentucky. He went on to earn a Master of Science in Safety, Health, and Engineering Technology from Middle Tennessee State University.
David Campbell is a skilled problem-solver within the insurance industry. He first found his passion for insurance after selling his own business, and now loves helping his clients find the best solutions to fit their needs. Campbell found his niche in transportation, though he has experience in the fields of workers comp, wholesale, and retail. He grew up in the no-stoplight town of Kingsley, Iowa and kept himself busy in high school as a four-sport athlete, playing football, basketball, and baseball, all while running track.
Andrea Avery got her start in the insurance industry in 2004 right after college. The CEO of her company saw something in her and sent her out into the field to make cold calls, propelling her into a successful career. With fifteen years of experience in the insurance industry now, she has honed sharp skills in helping clients assess their total cost of risk and recognize significant gains to their bottom line.
After splitting his childhood between Florida and Louisiana, Ted Schwarz found his home in Tennessee after graduating from Lincoln Memorial University. After college, he continued to show off his adaptable and driven nature with experience in sales ranging from medical to IT. Schwarz puts his versatile experience to use seeking tailored solutions for each of his clients.
Chris Boyers knows hard work. He started his career in sales immediately out of high school and worked his way up to sales management before transitioning to real estate and eventually landing as Leader of Producer Development for CIA.
Leaving the cut and dry real estate industry, Boyers enjoys being in a dynamic environment and being able to use the more analytic side of his brain to build new relationships with and provide solutions for clients.
Griffin Willson specializes in providing Bonding & Insurance solutions to the construction industry. As a DC native who grew up in a family of residential contractors, Griffin spent much of his childhood working on the job site. This background coupled with a degree in finance from East Carolina University gives Griffin a unique perspective which he uses to provide the best possible advice and solutions to his clients.
Additionally, Griffin has been successful in creating unique commercial surety solutions for a wide range of businesses, including but not limited to: Low-income Housing Developers, Behavioral Health Care Administrators, Staffing Companies, Non-Profit Organizations, and Manufacturers. Some of the surety solutions provided include: tax credit guarantees, unemployment guarantees, tuition guarantees, site development bonds, and more.
John Lawrence joined CIA as a Principal after 10 years working as a middle market broker. John started his insurance carrier from the ground up learning the intricacies of how an insurance program operates. He spent time as an account executive, placement expert, claims specialist and loss control liaison. This well versed background allows John to be an advocate for his clients on all fronts.
In an industry of salespeople, John strives to be the antithesis of that for his clients. His focus on the analytical side of insurance placements has led him to work with a plethora of different companies with his main focus being real estate and construction.
Sean has worked within the Maryland construction marketplace for more than 10 years. Prior to joining CIA, he held positions as Assistant Territory Manager – Contract Surety at the Hanover Insurance Group, Assistant Vice President and Senior Contract Surety Underwriter at NAS Surety Group, and Senior Surety Bond Underwriter at Arch Insurance Group.
Sean has worked with contractors all throughout the mid-Atlantic region, ranging from small businesses to ENR Top 400 contractors. Sean earned his Bachelor of Science degree in Management from Providence College and his Construction Management Certification from Drexel University.
Tom has focused on providing Risk Management and Surety Consulting for the Construction Industry for clients in the MidAtlantic region for the last 14 Years.